As a Director of Operations, you will lead operations for 3-5 CPG brands. You will manage teams of 1-2 junior team members per client, and should expect to focus the majority of your efforts on the strategic elements of client SOWs: strategic planning, demand planning, production planning, network optimization, and margin improvement.

You will be the account manager for your assigned clients and will partner with them to develop critical operations infrastructure and keep day-to-day operations running smoothly and efficiently.

We are looking for operational leaders who are passionate about CPG. The ideal candidate is an entrepreneurial self-starter with strong communication skills, meticulous attention to detail, the ability to think strategically and the drive to continuous improvement.

This is a fully remote, contract (1099) position. Travel is occasionally required, but will be infrequent.

Key Responsibilities:

• Lead 3-5 client accounts, simultaneously; you will own the client relationships and will be responsible for onboarding, client retention and off-boarding (when necessary)

• Act as head of operations for your assigned clients; own strategic planning, demand planning, production planning and inventory management. Own key client relationships with co-manufacturers, suppliers, 3PLs and other strategically important partners

• Maintain clear and effective communication between client operations, sales and finance teams

• Manage client budget and ensure efficient use of client team labor hours

• Leverage junior team members assigned to your clients to ensure the timely and efficient execution of all daily operational tasks in the SOW

• Contribute to the professional development of junior team members through training, informal mentoring and performance reviews for those assigned to your clients

• Identify and implement systems, processes and tools that improve operational efficiency

• Execute tactical responsibilities, when necessary. Examples: compile inventory reports, place POs, schedule freight shipments, review/audit invoices for accuracy

Requirements:

• Bachelor’s degree

• 10+ years of experience in operations, logistics and/or supply chain

• 5+ years working with food, beverage or beauty brands

• Experience as operations lead (senior person on operations team) at a company with $1m+ in revenue

• 3+ years of demand planning & production management experience

• 3+ years of managerial experience

• Strong excel and data analytical skills
  

APPLY HERE

OPERATIONS MANAGER

JOB DESCRIPTION

We are looking for an Operations Manager with 5-10 years of experience in operations, logistics and/or supply chain who has the ability to work on 2-4 client accounts at any given time. The ideal candidate is capable of handling multiple clients and projects simultaneously while balancing competing priorities and deadlines. This is a key role providing the ideal candidate with exposure to a diverse range of brands with the opportunity to directly impact their success. 

This is a remote, contracted 1099 position. 

RESPONSIBILITIES (varies by client)

General list of responsibilities that will vary by client and will be clearly defined in each scope of work:

• Own client engagements, manage client relationships, and produce successful outcomes for the client and Bravo CPG

• Support Director of Operations and/or oversee Operations Associates and Operations Coordinators on client engagements

• Run supply planning for clients with established demand planning tools and S&OP processes

• Manage wholesale order fulfillment from PO receipt to delivery, and, if required, invoicing

• Coordinate with external partners such as co-mans, suppliers, 3PLs & warehouses

• Source, procure and coordinate delivery of raw materials to manufacturing/coman facilities 

• Track inventory of finished goods and components across multiple locations

• Coordinate domestic and international freight, submitting RFQs to multiple partners to ensure best rates

• Build, write, and maintain SOPs for operational activities

• Create and manage tools to help monitor and track operational KPIs (i.e. COGS, OTIF, etc.)

• Gather data and provide analysis and reporting to help make strategic decisions

• Continuously improve operations, logistics and supply chain processes

• Maintain and help optimize operational models and tools 

SKILLS, QUALITIES, & REQUIREMENTS

The ideal candidate is/has… 

• Personable, able to win client trust, and command the room

• Extremely detail-oriented

• A self-starter and resourceful

• A creative and proactive thinker

• A strong and versatile communicator

• A strong sense of ownership and integrity

• Humble and willing to learn, be coached, and ask for help when needed

• Great time management and task prioritization

• Creating order out of chaos and unknowns

• Seeks a flexible and remote work environment

• Interested in growth stage companies and business strategy

• Proficient in excel (can use common formulas like vlookup, if statements, index match, etc)

• Strong with data analysis and turning data points into useful information & recommendations

• Bachelor's degree

• 5+ years of experience in operations, logistics or supply chain management in CPG

• Available a minimum of 15 hrs/week

APPLY HERE

OPERATIONS ASSOCIATE

JOB DESCRIPTION

We are looking for an Operations Associate with 4-7 years of experience in operations, logistics and/or supply chain to work closely with an Operations Manager on 1-4 client accounts at any given time. The ideal candidate is capable of handling multiple clients and projects simultaneously with competing priorities and deadlines. This is a key role providing the ideal candidate with exposure to a diverse range of early stage brands with the opportunity to directly impact their success. 

This is a remote, contract position. 

RESPONSIBILITIES (varies by client)

General list of responsibilities that will vary by client and will be clearly defined in each scope of work:

• Manage wholesale order fulfillment from PO receipt to delivery, and, if required, invoicing

• Coordinate with external partners such as comans, vendors & warehouses on projects & POs

• Sourcing, procurement, and delivery of raw materials to manufacturing/coman facilities 

• Track inventory of finished goods and components across multiple locations

• Quote and contract freight partners for domestic and international shipments

• Build, write, and maintain SOPs on operational activities to create efficiency and accuracy 

• Create and manage tools to help monitor and track operational KPIs (i.e. COGS, OTIF, etc.)

• Provide data gathering, analysis, and reporting to help make strategic decisions

• Document and improve operations, logistics and supply chain processes

• Maintain and help optimize operational models and tools 

• Review and audit operational activity data for accuracy (i.e. receiving reports, invoices, etc.)

SKILLS, QUALITIES, & REQUIREMENTS

The ideal candidate… 

• Extremely detail oriented

• A self-starter and resourceful

• Strong written and spoken English

• Thinks creatively and proactively 

• Willing to learn and be coached

• Great time management and task prioritization

• Comfortable establishing order in chaotic situations

• Seeks a flexible and remote work environment

• Interested in early stage companies and business strategy

• Proficient in excel (can use common formulas like vlookup, if statements, index match, etc)

• Strong with data analysis and turning data points into useful information & recommendations

• Experience working directly for a US-based CPG company/brand

• An understanding of US work, video call, and email culture

• Bachelor's degree, or equivalent

• 4+ years of experience in operations, logistics or supply chain management

APPLY HERE

OPERATIONS COORDINATOR

JOB DESCRIPTION

We are looking for an Operations Coordinator with strong attention to detail, fluent English (written and spoken) and Google Sheets proficiency. This is a part-time, freelance position that will start with ~10 hours per week and will grow into a full-time opportunity for the right candidate. An Ops Coordinator will work with 1-4 clients at any given time and will be supported by Bravo Operations Associates and Managers. The ideal candidate is a self-starter, quick learner, and strong communicator.  This candidate must be capable of working on multiple projects simultaneously with competing priorities and deadlines. This role offers exposure to a diverse range of early-stage brands and the opportunity to directly impact those brands’ success. 

This is a remote, contract position. 

RESPONSIBILITIES (varies by client)

General list of responsibilities that will vary by client and will be clearly defined in each scope of work:

• Process wholesale orders: enter, process, and confirm customer orders in order management software including ERPs, WMS, and EDIs

• Coordinate order fulfillment: send orders to the warehouse, track order status in spreadsheet, and communicate order status to team to ensure accurate, on-time fulfillment

• Coordinate freight: quote and contract freight partners for domestic and international shipments, book freight, track status of freight shipments, follow up with warehouse and carriers to ensure on-time delivery

• Review and audit operational activity and data for accuracy (i.e. receiving reports, invoices, etc.)

• Various administrative tasks associated with onboarding and supporting our clients, including data / information collection, reporting, etc. 

• Various virtual assistant-type tasks for business owner (this will be a limited part of the role but could include tasks like: coordinating gifts for clients, booking travel, setting appointments, etc)

• Collaborate with Bravo team to onboard new systems and retailers, and improve processes as clients’ needs grow and change

• Work US hours Monday through Friday, 9 am to 5pm (any US time zone)

SKILLS, QUALITIES, & REQUIREMENTS

The ideal candidate… 

• Extremely detail-oriented

• A self-starter and resourceful

• Strong written and spoken English

• Thinks creatively and proactively 

• Willing to learn and be coached

• Great time management and task prioritization

• Comfortable establishing order in chaotic situations

• Seeks a flexible and remote work environment

• Interested in early-stage companies and business operations

• Proficient in Google Sheets, Slack, and Gmail

• An understanding of US work, video call, and email culture

A highly qualified candidate will all have:

• Experience working directly for a US-based CPG company/brand

• 2+ years of experience in operations, logistics or supply chain management

• Bachelor's degree, or equivalent

APPLY HERE

Please be sure to read the role descriptions above. If you feel you are a great fit, APPLY HERE.